UPCL Customer Care Number, Complaint Helpline & Online Support

UPCL Customer Care & Complaint Helpline – 2025 Guide

UPCL (Uttarakhand Power Corporation Limited) is the primary electricity distribution company serving urban and rural regions of Uttarakhand. Whether you’re facing power cuts, billing issues, or want to apply for a new connection, here’s everything you need to know about reaching UPCL.

UPCL Toll-Free Customer Care Numbers

You can call these 24/7 helpline numbers for any electricity-related issue:

• 1800-180-4185 – Additional Customer Support Number
• 1912 – Standard Power Complaint Helpline (All India)
• 1800-419-0405 – UPCL Toll-Free Helpline

UPCL Online Services

You can also use the UPCL website for various services:

Official Website – www.upcl.org

Common Services:

• Bill Payment
• View Bill History
• Apply for New Connection
• Load Extension
• Complaint Registration
• Supply Outage Tracking

UPCL Mobile App

UPCL has launched its mobile app for better access:

• App Name: UPCL Consumer Self Service
• Available On: Android & iOS
• Use to manage bills, get alerts, and log complaints

UPCL Office Contact (Dehradun HQ)

• Address: UPCL Head Office, Victoria Cross Vijeta Gabar Singh Urja Bhawan, Kanwali Road, Dehradun – 248001
• Phone: 0135-2763672, 0135-2763673

Common Issues You Can Report:

• Electricity supply disruption
• Faulty meter or transformer
• High/incorrect bill
• Street light issues
• Voltage fluctuations
• Theft or illegal connections

Pro Tips:

• Always note your Account Number and Complaint Reference Number for follow-up.
• For faster resolution, use WhatsApp or mobile app.

Final Thoughts

UPCL has improved its digital services, but responsiveness can vary by region. Use multiple channels (WhatsApp + phone) if your issue is urgent.